Tenant Handbook

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  1. About
    1. Welcome
    2. Owner, Manager and Leasing Agent
    3. Nearby Hotels
    4. Nearby Attractions
    5. Transportation
  2. Commuting Information
    1. Overview
    2. Driving Directions
    3. WMATA
    4. Bicycle Room
  3. 2100 Penn Garage
    1. Overview
    2. Entrance
    3. No Parking Areas
    4. Finding Your Way
    5. Taxi and Handicap Drop Off/Pick-up
    6. Parking Rates
    7. Monthly Parking Program
    8. Tenant Contractor Parking
  4. Building Management
    1. Property Management Office
    2. Important Phone Numbers
    3. Rent Payments
  5. Building Services
    1. Base Building Services
    2. Special Services
    3. Building Service Requests
    4. Fitness Center
    5. HVAC Systems
    6. Electrical Services
    7. Communication Services
    8. Recycling
    9. Office Keys
    10. Tenant Communication Contacts
    11. Holidays
  6. Moving
    1. Overview
    2. Tenant Relocation Checklist
    3. Moving Procedures
    4. Service Elevator Reservation
    5. Loading Dock Limitations
  7. Deliveries
    1. Mailing Address
    2. Deliveries Direct to Office Space
    3. Wheeled Delivery Equipment
  8. Service Elevator Information
    1. Service Elevator Usage
    2. Reservations for Service Elevators
    3. Service Elevator Dimensions
  9. Safety and Security
    1. Introduction
    2. Tenant Management Responsibilities
    3. Emergency Management Plan
    4. Security
    5. Emergency and Incident Reporting
    6. Security Awareness
  10. Access Control
    1. Overview
    2. Tenant Employees
    3. Access Control Coordinator
    4. Visitors
    5. Large Meetings, Parties, Functions
    6. Contractors
  11. Tenant "Workplace Violence" Issues
    1. Introduction
    2. Tenant Management Responsibilities
    3. Property Management Responsibilities
    4. Uniformed Security Services
    5. Security Response to Acts or Threats of Violence
    6. Security Response to Potential Threats
  12. Housekeeping and Material Storage
    1. Standard Materials
    2. Hazardous or Controlled Materials
  13. Miscellaneous Building Policies
    1. No Smoking Policy
    2. Solicitation and Distribution
    3. Animals
    4. Bicycles, Skateboards, In-Line Skates, Scooters
    5. Common Areas Housekeeping
    6. Holiday Decor
    7. Halogen Lights, Space Heaters, Coffee Makers
    8. Use of Stairwells
    9. Use of Freight Elevators
    10. Photography, Video Filming
  14. Building Improvements & Renovations
    1. Building Improvements and Renovations
    2. Additional Construction & Engineering Services

Large Meetings, Parties, Functions

40 or Fewer Attendees

Access and authorization into the building is the same as noted for Visitors. Specifically:

  • Access for scheduled meeting attendees and party attendees is authorized by entering their information into the visitor form via bptenantservices.com in advance.
  • All attendees are required to check in at the Lobby Security Desk  
  • Unscheduled meeting attendees or party attendees (any individuals not listed in the Visitor Security System) will be delayed in the lobby and provided with the use of a courtesy telephone at the Lobby Security Desk to obtain access authorization from a tenant representative. The main company telephone number for each tenant in the building will also be provided in the event the person does not know the direct telephone number of the tenant employee contact.  The person will not be allowed access into the building until their information is entered into the Visitor Security System by a tenant employee or verified by the tenant contact.
  • During non-business hours, a tenant employee also has the option of personally escorting the visitor(s) from the Lobby Security Desk.  The Security Officer will then make an entry into the Visitor Security System. 

 

41 or More Attendees

In an effort to efficiently process a high volume of people entering the building at relatively the same time, meetings, parties or other special functions with 41 or more attendees requires additional staffing assistance in the lobby, as well as a separate check-in location, away from the lobby security desk.  Tenants have the option of providing their own receptionist/check-in attendant for the table, or a tenant may request additional staffing from 2200 Pennsylvania Avenue Security for a fee.  A list of names of all attendees must be supplied by the tenant in advance to the lobby security desk.  In addition, notification for any meeting, party or other special function must be submitted via bptenantservices.com using the work order system, and received in the 2100 Pennsylvania Avenue Property Management Office at least twenty-four (48) hours in advance. If access is not available, call 2200 Pennsylvania Avenue Property Management at (771) 203-4120. The notification should include the following:

  • Request for a separate check-in table and chairs in the lobby.
  • Request for Security to staff the check-in table if tenant not supplying staff.
  • Request for any other special services (i.e. janitorial, electrical, elevator).
  • Request overtime HVAC for non-business hours functions (If desired).
  • Request elevator card access be deactivated on the function floor (If desired).

The tenant will be charged a fee for any of the above requested services.

NOTE:   It is strongly recommended that the tenant supply a representative in the lobby to assist with check-in and distribution of the badges.

Additionally, tenants may also follow the process below for special functions with less than 40 attendees should they desire.

If desired, the 2100 Penn Roof Deck, Main Lobby, or Courtyard can be reserved for an event. Please contact the Property Management office for more information.