Tenant Handbook

Download PDF

  1. About
    1. Welcome
    2. Owner, Manager and Leasing Agent
    3. Nearby Hotels
    4. Nearby Attractions
    5. Transportation
  2. Commuting Information
    1. Overview
    2. Driving Directions
    3. WMATA
    4. Bicycle Room
  3. 2100 Penn Garage
    1. Overview
    2. Entrance
    3. No Parking Areas
    4. Finding Your Way
    5. Taxi and Handicap Drop Off/Pick-up
    6. Parking Rates
    7. Monthly Parking Program
    8. Tenant Contractor Parking
  4. Building Management
    1. Property Management Office
    2. Important Phone Numbers
    3. Rent Payments
  5. Building Services
    1. Base Building Services
    2. Special Services
    3. Building Service Requests
    4. Fitness Center
    5. HVAC Systems
    6. Electrical Services
    7. Communication Services
    8. Recycling
    9. Office Keys
    10. Tenant Communication Contacts
    11. Holidays
  6. Moving
    1. Overview
    2. Tenant Relocation Checklist
    3. Moving Procedures
    4. Service Elevator Reservation
    5. Loading Dock Limitations
  7. Deliveries
    1. Mailing Address
    2. Deliveries Direct to Office Space
    3. Wheeled Delivery Equipment
  8. Service Elevator Information
    1. Service Elevator Usage
    2. Reservations for Service Elevators
    3. Service Elevator Dimensions
  9. Safety and Security
    1. Introduction
    2. Tenant Management Responsibilities
    3. Emergency Management Plan
    4. Security
    5. Emergency and Incident Reporting
    6. Security Awareness
  10. Access Control
    1. Overview
    2. Tenant Employees
    3. Access Control Coordinator
    4. Visitors
    5. Large Meetings, Parties, Functions
    6. Contractors
  11. Tenant "Workplace Violence" Issues
    1. Introduction
    2. Tenant Management Responsibilities
    3. Property Management Responsibilities
    4. Uniformed Security Services
    5. Security Response to Acts or Threats of Violence
    6. Security Response to Potential Threats
  12. Housekeeping and Material Storage
    1. Standard Materials
    2. Hazardous or Controlled Materials
  13. Miscellaneous Building Policies
    1. No Smoking Policy
    2. Solicitation and Distribution
    3. Animals
    4. Bicycles, Skateboards, In-Line Skates, Scooters
    5. Common Areas Housekeeping
    6. Holiday Decor
    7. Halogen Lights, Space Heaters, Coffee Makers
    8. Use of Stairwells
    9. Use of Freight Elevators
    10. Photography, Video Filming
  14. Building Improvements & Renovations
    1. Building Improvements and Renovations
    2. Additional Construction & Engineering Services

Security Response to Potential Threats of Violence

Based upon information provided by the tenant regarding a specific unauthorized individual who poses a threat of violence, 2100 Penn security officers on patrol or stationed on post may be instructed to be vigilant for attempts at entry made by unauthorized individuals.

However, there can be no assurance that unauthorized individuals will be noticed by 2100 Penn Security and/or prevented from gaining access to the property or tenant space.

Furthermore, even if an unauthorized individual is observed on the property, the 2100 Penn Security staff does not have the legal right to detain or request the unauthorized individual to leave the property based solely on his/her presence on the property.  Under these circumstances, the 2100 Penn Security staff’s action would be limited to observing the individual’s behavior, notifying tenant management of the observation and/or notification to District of Columbia Police, as determined in advance by tenant management.

If there is an outstanding court issued restraining order or arrest warrant in effect at the time of the unauthorized individual’s observation, 2100 Penn Security can request immediate Metropolitan Police Department response to enforce the court order.  However, it will be necessary for 2100 Penn Security to possess a copy of the court order to provide it to Metropolitan Police Department upon their arrival. 

Security Escorts

2100 Penn Security may provide security escorts within 2100 Penn building upon request.  Any tenant employee can request this service by calling (771) 203-4126.  However, since a security officer may not always be readily available, advance notification is encouraged to avoid any delays in waiting for an escort.  It is important to note that the security escort cannot go beyond the 2100 Penn Building property and the sole purpose of the escort is to provide a uniformed security officer as a visual deterrent and to provide timely communication for requesting Metropolitan Police Departmet assistance if necessary during the escort.  2100 Penn Security officers do not have authority to restrain or arrest suspects.