Tenant Handbook

Download PDF

  1. About
    1. Welcome
    2. Owner, Manager and Leasing Agent
    3. Nearby Hotels
    4. Nearby Attractions
    5. Transportation
  2. Commuting Information
    1. Overview
    2. Driving Directions
    3. WMATA
    4. Bicycle Room
  3. 2100 Penn Garage
    1. Overview
    2. Entrance
    3. No Parking Areas
    4. Finding Your Way
    5. Taxi and Handicap Drop Off/Pick-up
    6. Parking Rates
    7. Monthly Parking Program
    8. Tenant Contractor Parking
  4. Building Management
    1. Property Management Office
    2. Important Phone Numbers
    3. Rent Payments
  5. Building Services
    1. Base Building Services
    2. Special Services
    3. Building Service Requests
    4. Fitness Center
    5. HVAC Systems
    6. Electrical Services
    7. Communication Services
    8. Recycling
    9. Office Keys
    10. Tenant Communication Contacts
    11. Holidays
  6. Moving
    1. Overview
    2. Tenant Relocation Checklist
    3. Moving Procedures
    4. Service Elevator Reservation
    5. Loading Dock Limitations
  7. Deliveries
    1. Mailing Address
    2. Deliveries Direct to Office Space
    3. Wheeled Delivery Equipment
  8. Service Elevator Information
    1. Service Elevator Usage
    2. Reservations for Service Elevators
    3. Service Elevator Dimensions
  9. Safety and Security
    1. Introduction
    2. Tenant Management Responsibilities
    3. Emergency Management Plan
    4. Security
    5. Emergency and Incident Reporting
    6. Security Awareness
  10. Access Control
    1. Overview
    2. Tenant Employees
    3. Access Control Coordinator
    4. Visitors
    5. Large Meetings, Parties, Functions
    6. Contractors
  11. Tenant "Workplace Violence" Issues
    1. Introduction
    2. Tenant Management Responsibilities
    3. Property Management Responsibilities
    4. Uniformed Security Services
    5. Security Response to Acts or Threats of Violence
    6. Security Response to Potential Threats
  12. Housekeeping and Material Storage
    1. Standard Materials
    2. Hazardous or Controlled Materials
  13. Miscellaneous Building Policies
    1. No Smoking Policy
    2. Solicitation and Distribution
    3. Animals
    4. Bicycles, Skateboards, In-Line Skates, Scooters
    5. Common Areas Housekeeping
    6. Holiday Decor
    7. Halogen Lights, Space Heaters, Coffee Makers
    8. Use of Stairwells
    9. Use of Freight Elevators
    10. Photography, Video Filming
  14. Building Improvements & Renovations
    1. Building Improvements and Renovations
    2. Additional Construction & Engineering Services

Visitors

  • Access for scheduled visitors can be authorized by entering their information into BP Tenant Services - BP Tenant Services  
  • All visitors are required to check in at the Lobby Security Desk.
  • Unscheduled visitors (any individuals not listed in the Visitor Security System) will be delayed in the lobby and provided with the use of a courtesy telephone at the Lobby Security Desk to obtain access authorization from a tenant representative. The main company telephone number for each tenant in the building will also be provided in the event the visitor does not know the direct telephone number of the tenant employee they wish to visit.  The visitor will not be allowed access into the building until their information is entered into the Visitor Security System by a tenant employee or verified by the tenant contact.  
  • During non-business hours, the tenant employee also has the option of personally escorting the visitor from the Lobby Security Desk.  Verbal approval may also be received from an authorized main tenant contact through 2100 Penn Security.  The Security Officer will then make an entry into the Visitor Security System and allow access to the tenant floor.